Delivery

We show real-time stock levels on each product page on our website. This information is updated regularly, so if our website says we have something in stock - we do!

During extremely busy trading periods such Christmas, or in unforeseen circumstances such as those caused by severe weather, we cannot guarantee the same dispatch and delivery schedule. If your order is time sensitive, please order in good time to avoid disappointment.

If some items included in your order are in stock and some are not, you can choose to split your order into multiple deliveries - simply contact us to do so.*

*Please note - This will incur additional delivery charges. We cannot split orders paid for using Instant Finance.

Yes, we can deliver to an alternative address for credit and debit card payments.

However, for finance orders we MUST deliver to the billing address. We cannot make any exceptions to this.

For orders paid for using PayPal, the address you enter into the billing address field will be the address that we deliver to. This does not have to be the card/bank account billing address, but we ask that you do use an address verified by PayPal to avoid delaying your order.

Please note that we cannot deliver to PO boxes at this time.

When we have dispatched your order, we will send you an e-mail containing the information required to track your order with one of our couriers (DPD and DHL in the UK).

You can also login to your Andertons account to find tracking information links.

Unfortunately we do not dispatch orders on public holidays or bank holidays. Our courier(s) will not deliver orders on these days either. These days are not considered "working days" in the context of the Andertons Music Co. delivery schedule.

Yes. All orders must be signed for, so please ensure that someone is in to receive your order on the day that it is due. We will let you know by e-mail once we have dispatched your order.

If our courier attempts to deliver your parcel and you're out, they will leave a note and attempt to deliver again on the following day.

You will also have the opportunity to reschedule or have it delivered to a local depot for you to collect at your own convenience.

Some parts of the UK are classed as "remote areas" by our couriers which means delivery normally takes 1-3 days to arrive with you after dispatch.

AB10 to AB16, AB21 to AB25, AB30 to AB39, AB41 to AB45, AB51 to AB56, DD5, DD7 to DD11, EH43 to EH45, FK8, FK16 to FK21, IV1 to IV20, IV25 to IV26, IV30 to IV32, IV36, IV63, KA4, KA6, KA16 to KA19, ML8 to ML12, PA23 to PA38, PA80, PH1 to PH13, PH15 to PH26, PH30 to PH35, PH49, PH50, SY15 to SY25, TD2 to TD11, TD13, TD14.

If you live in a BT, IM, KW, or ZE postcode area, delivery is chargeable by weight starting from £3.99 for Northern Ireland and £9.99 for Scottish Highlands.

For delivery to the Channel Islands, please select "Jersey" or "Guernsey" in the COUNTRY field when entering your address. Prices start from £13.99.